"In an era of 'over the counter' cosmetic surgery, quality plastic surgery stands out more than ever because of the excellence of its results.

Quality plastic surgery respects the individuality of each face and is dedicated to achieving a natural looking result which is undetectable as the result of surgery. This quality of surgery can only be achieved by years of training by the surgeon, who also requires a true understanding of aesthetics and a rigorous commitment to excellence, discipline and detail.

My facelift patients don't ask for dramatic effects and extreme changes. They want a subtle removal of the unwanted effects of ageing - a natural rejuvenation which gives them the freedom to enjoy and prolong the best years of their lives with confidence. Only the very best plastic surgery, by providing a natural and lasting result, can ensure this life enhancing quality."

Bryan C Mendelson

The decision to have plastic surgery is a major one, involving the patient's emotional and psychological needs, as well as their physical well being. The patient care philosophy at the Toorak Cosmetic Surgery Centre has been developed to ensure that the entire plastic surgery process, from the initial decision to the return to normal life, is a fulfilling one for every patient.

Patient support. From the start, patients are encouraged to make as many pre-surgical consultations as they feel they want, either with Bryan Mendelson or a patient consultant, to discuss their needs and any fears or uncertainties they may feel.

Once the decision to have surgery is made, patients then work closely with Bryan Mendelson to create a surgical plan about which they feel relaxed and confident.

Accurate information. Quality information helps patients to make informed surgical decisions with confidence. It is also essential that patients understand any potential risks or complications which may arise because, even though these may be rare, they are a part of the informed patient's decision making process.

The Toorak Cosmetic Surgery Centre has a comprehensive information service for patients which covers all aspects of plastic surgery, including information booklets written by Dr. Mendelson which discuss individual procedures in detail.

Emotional well being. Patients need emotional support both before and after surgery, and the recovery phase is particularly important in this regard. If the emotional well being of each patient is carefully attended to during this time, recovery can be a fulfilling and rewarding time, building to a confident return to normal life.

As part of the support service, all facelift patients receive visits from the Toorak Cosmetic Surgery Centre's hairdressers and beauticians at appropriate times during the recovery process. In addition, patients are provided with comprehensive recovery notes which provide day by day guidance on what to expect during recovery, including practical advice on handling the highs and lows commonly experienced during this time.

Confidentiality. Knowing that their decisions will be kept confidential is essential to patient's trust and feelings of emotional safety. At the Toorak Cosmetic Surgery Centre confidentiality receives the highest priority, with procedures in place to ensure the absolute privacy and confidentiality for every patient.